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Up To Speed is a podcast series by Verizon, featuring stories on how technology and the people behind it are building the future.

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Jun 5, 2018

For a special live-streamed chat, Katie sat down with Tami Erwin, Chief Operations Officer for Verizon Wireless, and Shelly Palmer, author, strategic adviser, and LinkedIn’s Number One Voice in Technology for 2017. They discussed how the key to success in the retail industry today lies in trust, customer care, and really understanding human behavior.